Package the item inside the box as you received it. Make sure you have sealed everything with adhesive tape and write this address in block letters on the box so it is clearly visible and legible:

FLORENS LTD SINGLE PERSONNEL SRL: VIA DELL'INDUSTRIA, 5 63813 MONTE URANO (FM) ITALY



In case of replacement of a product, it can be replaced with any other product of equal or greater value.
The customer must complete the "Replacement form" within 14 days of receiving the ordered item.

DO YOU NEED TO MAKE A RETURN? CLICK HERE

We invite the customer to keep the replacement email as proof of the request and to wait for confirmation from the company itself.
Once Florens LTD Srl unipersonale has accepted the change, land expenses of replacement are the responsibility of the Customer except for the first change of each order coming from Italy which is offered by the company itself.

 

REPLACEMENT FORM